The two complaints most frequently filed with the Equal Employment Opportunity Commission, which strives to eliminate racial, gender, and religious discrimination in the workplace, are sexual harassment and racial harassment. D. compensation. Miles, S. (2012). In three to four sentences, describe the difference between legal compliance and social responsibility. discrepancy is stark. Managing and executing the strategy of a company Select a product or service that will be sustainable. Defectives16149111581216171315109121411871215916131110\begin{aligned} a. business should behave ethically, focusing only on environmentalism (Select all that apply.) AACSB: Real-world, Difficulty: Moderate Starbucks has also faced lawsuits concerning efforts to withhold tips from employees. Pellentesque dapibus efficitur laoreet. However, many other stakeholders can be identified such as employees, customers, partners, suppliers, creditors, media, NGOs, business support groups, wholesalers, retailers, competitors, communities, government, and the environment. the cost of stakeholders. Starbucks CEO Kevin Johnson earned a $1.86 million bonus in fiscal year 2020 in addition to a larger retention award, designed to. ), how to distribute resources fairly and evenly Summary Of Experience protect than a trademark or patent. A company must identify and c. the freedom and ability to make choices based on one's perception of right and wrong AACSB: Application, Difficulty: Moderate including surveys or social media, for example. Thirty years ago, Starbucks was a single store in Seattle's Pike Place Market selling premium-roasted coffee. (Select all that apply.) Pellentesque dapibus efficitur laoreet. Advocates of the right to bear arms as well as proponents of gun control have criticized Starbucks for the companys policies regarding the carrying of firearms in Starbucks stores by customers. Cambridge: Cambridge University Press. Provide at least two examples of how employees' expectations of work have changed in modern business. cows and also pollutive, concentrating animal waste in the ground, air, and water. Journal of Management, 34(6), 11521189. he acknowledged that business was important in nurturing and preserving democracy in Athens. Communities and institutional investors seem unhappy with the ethical posture of the company . c. he believed one secures one's own good outside of political science JFR Crew Member applicants must be a full-time high school student between the ages of 16-18 as of July 1 of the current year. a. promising to earn less profit per share (b) Analyze: Why do you think Juliet trusts the Friar? Employees Which of the following describes the relationship, if any, between the vision and the mission for a company such as Starbucks? Managing and executing the strategy of a company, B. Supervising middle and senior management, D. Evaluating the salary and benefits of senior management*, Campbell Biology (Jane B. Reece; Lisa A. Urry; Michael L. Cain; Steven A. Wasserman; Peter V. Minorsky), Civilization and its Discontents (Sigmund Freud), Chemistry: The Central Science (Theodore E. Brown; H. Eugene H LeMay; Bruce E. Bursten; Catherine Murphy; Patrick Woodward), Educational Research: Competencies for Analysis and Applications (Gay L. R.; Mills Geoffrey E.; Airasian Peter W.), Forecasting, Time Series, and Regression (Richard T. O'Connell; Anne B. Koehler), Brunner and Suddarth's Textbook of Medical-Surgical Nursing (Janice L. Hinkle; Kerry H. Cheever), Principles of Environmental Science (William P. Cunningham; Mary Ann Cunningham), Business Law: Text and Cases (Kenneth W. Clarkson; Roger LeRoy Miller; Frank B. AACSB: Ethics, Application, Difficulty: Moderate Which of the following is the lesson learned from the Edsel story? How are Ben & Jerrys and Coca-Cola respective examples of greenwashing? Coffee and tea growers are Starbucks ' main stakeholders who supply the needed raw materials. This is a great way to remind business' that not everything is about the money and how making a few changes can result as success in the long run. Consult with business partners, managers or other key stakeholders. Every stakeholder has different interests depending on their relationship with an. The Porter's Five Forces analysis of Starbucks Corporation shows that these competitors and related industry factors and market factors combine to create the strong force of competitive rivalry in the food service industry environment. AACSB: Application. It is important for executives to interact with outside-environment stakeholders companies. The concept of corporate social responsibility (CSR) involves the idea that corporations are not merely enterprises whose sole purpose is to generate revenue but organizations that are members of the communities and societies of which they are a part. \end{array} Blooms: Understand which of the following is the best description for what it means to be a professional of integrity? a. the "purchase" of Manhattan Summarize the ethical debate of whether corporations owe a duty to society or only to their owners. b. competitors d. a company's duty to maximize profits for stockholders as specified in federal law, the doctrine that a corporation has some of the same legal rights and responsibilities enjoyed by natural persons, what are the three components of the triple bottom line. When expanded it provides a list of search options that will switch the search inputs to match the current selection. This includes race, color, religion, national origin or ancestry, sex and so on. Fusce dui lectus, congue vel laoreet ac, dictum vitae odio. Which of the following are Starbucks' stakeholders? Words and actions like the following emerge: Focus Groups, Surveys, Beta Tests, Small Group Discussions, Grant Requests, Operational Plans, Pitch Decks, Research Projects, Feedback Loops Focus and care for this stakeholder group could not be higher in most cases. B. urban and suburban communities* The company has. Blooms: Analyze Ben & Jerrys, an ice cream company known for its founders social Technology companies such as Facebook, Apple, and Yahoo (now owned by Verizon) have reported gender and ethnic shortfalls in their workforces. (Select all that apply. Lorem ipsum dolor sit amet, consectetur adipiscing elit. The most important function of the board of directors is to hire the president or Thus, Ikea changed in response to consumer welfare. want companies to treat stakeholders well to encourage customer and employee loyalty. Stakeholder theory: Reviewing a theory that moves us. Nam lacinia pulvinar tortor nec facilisis. Blooms: Apply A. milk producers* B. urban and suburban communities* C. coffee and tea growers* D. plastic-cover manufacturers; Difficulty: Easy Blooms: Understand AACSB: Ethics. CSR and greenwashing are the same concepts. a. implementation of values D. her portrayal of the character offended stakeholders*, Which of the following is a resource made available to employees, in addition to salary? B. Supervising middle and senior management Shippers. Starbucks is a global coffee company that has a diverse group of stakeholders who have an interest in the company's performance and actions. Blooms: Apply The company has many stakeholders the following are considered the main stakeholders, employees, customers, suppliers and investors. normative, descriptive, and instrumental approaches. Maybe complaining online or in customer service reviews would be PR was necessary for activists to gain a following, formulate a common message against Starbucks, and keep the company accountable to the public for this incident. stakeholders that their concern was taken into consideration and will continue to be valued. Describe at least two ethical duties an employer owes to their employees. a. Humongous Bank decides on a policy of holding 100% reserves. Starbucks competes with many other coffeehouses, including Dunkin' Donuts, McDonald's, and Caribou Coffee. Humongous Bank is the only bank in the economy. \end{aligned} Which group is most ill prepared to exercise good judgment in the face of subliminal advertising? While Starbucks has demonstrated some level of commitment to the principles of Starbucks regarding labor relations and employee retention, it is also clear that certain problems remain as well. Certainly, programs of these kinds that have been maintained by Starbucks have been beneficial to some employees and are consistent with the principles of stakeholder ethics. c. a business owner's protection against loss of personal assets After Certainly, Starbucks is a firm that contains or is associated with many kinds of stakeholders. Blooms: Apply c. the Dakota land trade A. industry norms* Nam lacinia pulvinar tortor nec facilisis. Explain how the "triple bottom line" goes beyond the traditional goal of shareholder profit. Do you think she believes the brain chemistry of romantic love and the response to rejection is rational or irrational? \text { Cost } & \$ 930 & \text { Years to maturity } 10 & a. leads people to treat others as a means to an end STEP 1: DEFINE STAKEHOLDER ENGAGEMENT Discuss the meaning of stakeholder engagement. Blooms: Understand Often there is a hierarchy that places consumers or customers first. ), Local governments are seeking to institute tax advantages to attract business competition. The viewpoint articulated by Friedman has slowly given way to a more expansive view of business ethics that is based on the principles of stakeholder theory. Which of the following is not an example of a diffused shareholder? Stakeholder ethics involves a body of thought which insists that the ethical responsibilities of corporations extend not only to the shareholders but also to the full range of interests that are impacted by corporate activity. . These stakeholders include shareholders, employees, customers, suppliers, communities, and governments. Blooms: Remember physical abilities. March 16, 2022 4 min read. mysterious plane crashes, the Malaysian government (a stakeholder) and private investors hired a Today, Starbucks hosted its 30 th annual meeting of shareholders virtually. Enacted in 1966, which of the following laws is the most important U.S. law forbidding cruelty to animals in laboratory settings? long-term dialogue to inform the companys decision making and as a core component of its which of the following most likely contributes to a corporation's positive work atmosphere over the long term? Explain the difference between the legal and ethical duties of a corporation. C. legislatures safeguard properties lawsuit 2017; syl johnson chad ochocinco father A. chief legal officer 52,000 workers in the US and many US companies now manufacture their products abroad. An external stakeholder is someone who a company recognizes that makes decisions concerning operations. From the beginning, Starbucks set out to be a different kind of company. Which intellectual, emotional, and social human trait affects all decision-making, including ethical decisions? Once data are validated, managers present the FedEx and UPS, two of the largest shipping companies in the world, have both stopped sending shipments to Russia. Which of the following sources of ethical guidance for businesses includes criminal penalties? a. consumerism According to Donaldson and Preston, what are the three theoretical approaches to considering stakeholder claims? Do companies have the responsibility to market their products with integrity? changes. Donec aliquet. Which of the following describes the efficacy of legislation like the California Transparency in Supply Chains Act? Which of the following is true of Court decisions concerning symbolic speech? Observing the company's liquidity, Starbucks has around $2.6 billion in cash and short-term borrowing facilities of $3.5 billion. AACSB: Application, Ethics, Difficulty: Moderate a. the barista at Starbucks b. the Starbucks district manager c. the President and CEO of Starbucks d. customers who go to Starbucks for a latte (Select all that apply.) 12 & 14 & 11 & 8 & 7 & 12 & 15 & 9 & 16 & 13 & 11 & 10 & b. courage, honor, and loyalty which are the universal principles of behavior? c. coffee and tea growers Sample Answer: In May 2018, Starbucks closed its stores after an incident in which two African PR Related Events and Strategies & Tactics Used Timeline of Key PR Related Events In the Supreme Court ruling Citizens United v. Federal Election Commission, which Amendment was at the center of the case? a. the responsibility a company has regarding justice and care Fusce dui lectus, congue vel laoreet ac, dictum vitae odio. Milk, which is a main ingredient of the ice cream, is often sourced from confined-animal feeding We are one of the UK's fastest-growing, leading producers of household pharmaceutical products, and own some of the country's most loved brands such asCovonia,Hedrin,Cetrabenas . Explain how owners benefit from doing business as a corporate entity. The enhanced training set a standard for other companies that serve the public. It Today, it is a global roaster and retailer of coffee with more than 24,000 stores, 40% of which are in some 70 countries worldwide. A normative approach views stakeholders as ends in themselves rather b. business should have ethically, focusing exclusively on shareholders/investors. training. Decaf Coffee Market Size is projected to Reach Multimillion USD by 2028, In comparison to 2023, at unexpected CAGR . Journal of Business Ethics, 108(3), 285298. Which of the following are factors included when applying a legal definition of diversity? Starbucks is a company that has in many ways promoted itself as an organization that is committed to the principle of stakeholder ethics and the related concept of corporate social responsibility or corporate citizenship. Organizational responsibility statements are usually straightforward: They say comply with the applicable ________. Another example is a future stakeholder, whose status will arise during later nature as stakeholders. Consumers are demanding more than "product" from their favorite brands. Starbucks continually emphasizes its commitment to corporate social responsibility. a. customers are not considered high-priority stakeholder C. her portrayal of the character offended shareholders Blooms: Analyze, Evaluate business and sustainability strategies. f(x)=x48x2+16, (A)[1,3](B)[0,2](C)[3,4](A)\ [-1,3]\qquad (B)\ [0,2]\qquad (C)\ [-3,4] focused on stakeholders, and perhaps instead concentrated on consumers or shareholders, could Academy of Management Review, 22(4), 853886. List and briefly describe the three normative theories of ethics. Sample Answer: Ikea is a multinational furniture store. Starbucks has, at times, been accused of racial discrimination as well as transgender discrimination. consciousness and product mission, is now owned by an international conglomerate, Unilever. By having people from different races, genders, religion, and so on, those businesses are proven to outperform othersAlso, adhering to the traditional business practices of the past can cost them talented employees and loyal customers. Which of the following does Starbucks consider to be a strong asset that helps it build its revenue gains? Starbucks confirmed the results of the vote to CNN Business. Although Starbucks lost profit from closing stores, it gained some credibility with communities. Participate in and support community . Take airbnb for example, accommodations are not inspected while in a hotel, they are. A trade secret is a form of intellectual property protection and is easier to d. mercantilism, which of the following definitions best describe moral agency? Draw a T-account for the bank. The duty to obey a categorical imperative is irrespective of consequences. In the most generic form of stakeholder groups, Starbucks has an effect on its Employees, Customers, Community, Suppliers, Shareholders, Government, and Competitors. Select the best answer. AACSB: Analytical, Difficulty: Moderate In addition with many other laws, current employees are not to work for competitors or set up competing companies that divert potential clients and opportunities. How is Starbucks diversifying in India to fit into the local culture? D. It is effective because it expects NGOs, state governments, and political action committees to
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