Starlink does not have a public email, phone #, or chat system for support at this time. When you open the aforementioned Starlink kit box, you should see a few things inside: the setup instructions, the Starlink receiver dish, a mounting base, the Wi-Fi router, and a 75-foot cable to . Janice. PCMag.com is a leading authority on technology, delivering lab-based, independent reviews of the latest products and services. We are not affiliated with Starlink or SpaceX in any way. Heres an example of the WiFi to ethernet adapter from Amazon. It combines a router and modem and provides power to the Starlink dish. Latency is also much lower with a fiber internet connection. One connector is straight, the other is an elbow. Thus, the Starlink router can be used outdoors without any problem. Mesh connection allows up to 3 nodes per user account, whereby each node uses dual brand wireless as the standard router. For example dish wont store. Our house is surrounded by woods so hoping to check connectivity before ordering. Or is it more complicated perhaps? Prior to version 15.44 you could have the WAN subnet the same as a subnet on the SDWAN the route on the SDWAN took preference. Ideally, it would be on the main level. Longer cables, extra mounting gear, and Ethernet adapters are some additional accessories that may be purchased separately. Join our newsletter! Ensure the cable is firmly connected to the Dish and at the router. I wouldnt think you would get obstructions for those trees, regardless of what the app says. Caution:(i) the device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to cochannel mobile satellite systems; Radiation Exposure Statement:This equipment complies with ISED radiation exposure limits set forth for an uncontrolled environment. 2.1 Plug everything in. Upstairs or down, close to the router or at the far end of the houseor even out in the yardI enjoy a stable, capable Wi-Fi signal on all of my devices. Settings on the ASUS router. The hardest part is simply finding a good spot to plug it in. The primary advantage of Starlink is its ability to cover rural areas. Wait a few minutes, then plug your router power cable again. In contrast, the internet speed on the 2.4GHz will fluctuate between 20Mbps to 30 Mbps. STARLINK GUI => Support => Legal => Regulatory Label Alternatively, the regulatory markings might be located on the bottom of the unit, on the packaging, or elsewhere in this document. Search for Starlink in your app store. With a Gen-2 Terminal, you must purchase an Ethernet Adapter from Starlink to . Related: Does Starlink Work Well In Bad Weather? On the cable, there are two different sides. Unfortunately yes, Starlink uses carrier-grade NAT for IPv4 addresses much like a cellular internet connection. You just lose the ability to change some Starlink router specific things, like custom DNS, separate 2.4/5ghz channels, etc. : UTR-211 FCC ID: 2AWHPR211, IC: 26207-UTR211 To view the electronic regulatory label on a connected device (e.g., phone, tablet, PC) via the Starlink GUI, open the Starlink App, or enter http://192.168.100.1/ in your Internet Browser. Under bypass mode, Starlink router will disable wireless functionality, if you want to switch back to normal state, a factory reset is required. With no Fedex service regionally, shipping is transferred to USPS for final delivery. Once the system has successfully established an internet connection, the Router LED will glow blue, and you will be able to browse the web.No WiFi device?You can also connect by plugging your computer directly into the upper port on the Router or into the white port on the Power Supply (Ethernet cable not included)SETUP TIPSCant Get Online?Check your Internet source to ensure it is online.Power cycle the Router by unplugging and reconnecting the cables.If these dont work, contact Starlink customer support.Changing Your Network ID Or PasswordAccess the Router Admin Portal by entering this IP address into a browser: 192.168.1.1.For the user name, enter the serial number (S/N) printed on the back of the router. It will say Offline and Searching if it is still trying to find satellites. You dont need the cable. Or, in new Starlink apps, click on the Settings (gear icon), and click on "Reboot" under "WiFi Actions.". The previous owner needs to do transfer. Rain, snow, hail, or sleet will not damage it. Its probably blocked on your end due to not being HTTPS. purchased a home with Starlink and want to continue service in my name. can you install the router in your house attic or does it need to be inside close to your PC and TV? Yes, Starlink has unlimited data in 2022. Solid White Light: You have a good internet connection. But if you are connected to your Starlink network locally, this or the IP address will work to access the Starlink settings. If you have any obstructions according to the app, your internet performance will suffer. Screw Mount : Use included screw mount hardware for an even stronger and safer mounting option, use for better security on heavier devices.more To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Simple setup + Solid Wi-Fi router . I live in very open spot in the mountains. If you live in the northern hemisphere, the dish will point slightly north. Yes, you will be able to set it up without internet access. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures: FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate this equipment.This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. When the router powers on, it will begin an initialization process that can take several minutes. The following steps will fix your Starlink unable to load router configuration issue: However, if Process 1 doesnt work, the second process will definitely work. The Starlink kit includes one dish, a Wi-Fi router base unit, and a dish mount. In these cases, the Starlink router must be used outdoors. Please be aware that the Starlink router does not have a bridge mode. StarlinkHardware.com is anunofficialresource for SpaceX Starlink satellite internet users. Once you plug in the router, the dish will power up and begin the process of searching for satellites. You dont have to purchase a router separately. Here, you'll see important information, like the status of Starlink. Therefore, this is water-resistant, not waterproof. Under bypass mode, Starlink router will disable wireless functionality, if you want to switch back to normal state, a factory reset is required. There are also Starlink communities on Facebook, forums, etc. 3 CONNECT. Red Light: Starlink is not connected; theres no internet. With this change those that don't own a better router can setup the included "free . That's all there is to itthere are no power cables to plug in or system settings to fiddle with. To access the Starlink router settings from the app, be sure you are connected to your Starlink Wifi network. Starlink Router User Manual2 OR you can go into the Starlink Router and disable it from being an active part of the system . The idea of ordering a $499 dish with a $99 monthly fee that can deliver Starlink's current goal of 100Mbps down and 20Mbps up would indeed be a dream come true especially since Starlink has . We did buy a used set of hardware. If I got one, I have no idea where to look for it. What am I missing? If you've looked at your Starlink router, you've no doubt noticed there are no extra connectionsthere's a spot to plug in the power cable, and another for the dish connection, and that's it. Moved it to permanent spot and installed but with THE OLD cable. Starlink routers have mesh- capabilities that spice it up for only $130 per node. Video11 The Starlink app is available on both Android and iOS devices. Subscribe to our newsletter for the latest Starlink news and information! After 10 minutes, turn on your Starlink router and dish, and open the Starlink app. 1.8 m (6 ft) Starlink. Using your own router is useful if you want to use features not included in the Starlink router. Make sure the connector is fully seated, as shown in the image below. Starlink app. Starlink is currently the only satellite internet service available in North America with truly unlimited and unthrottled data. At this time, Starlink is available to a limited number of users per coverage area. I am going to try the spot that showed the least obstruction. Connect to the Router4 4. There are several options there. Step 3 - Plug the Starlink Ethernet Adapter into the . If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:Reorient or relocate the receiving antenna.Increase the separation between the equipment and receiver.Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.Consult the dealer or an experienced radio/TV technician for help.FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the users authority to operate this equipment.This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.Radiation Exposure Statement:This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This site is blocked due to a security threat that was discovered by the Cisco Umbrella security researchers. Give it a bit. Moreover, the power adapter is now integrated into the router, which provides power to the antenna. Power Supply LED: When the Router is powered, the LED glows solid white. Can i set up Starlink without having the app connected to the internet? The other way to access the Starlink router is through a web browser on a device that is on your Starlink home network. It's stupid-easy. As with adding your own router, you also have the option of connecting your Starlink system to a third-party Wi-Fi mesh system such as one of our top-rated ones listed below. The meanings of the lights are as follows . Connect to the STINKY or STARLINK network and open the app. Consult the dealer or an experienced radio/TV technician for help. I added Starlink as the primary connection (for when I can move my service area to where I am at the time,) but configuring it as WAN via ethernet, I was seeing about a 75% speed reduction. While my wood-framed and drywalled home may be free of dead spots, you might not be able to say the same for a home made of brick with lath and plaster walls. listeners: [], Founded in 2021, our goal is to provide helpful information, tutorials, and advice for Starlink users. Starlink Business customers will benefit from 24/7, prioritized support and a publicly routable IPv4 address. Your email address will not be published. This is from the DHCP server and NAT server in the Starlink router. For temporary testing purposes, you can simply run it through an open window, door, etc. On average, the router has an effective range of 200 feet. Yep! If you got the circular dish, the lights are in front of the router. That meant any wireless device could choose to use Starlink in my house just by choosing the other SSID. Youve successfully installed Starlink if your status is listed as Online. The Statistics page gives you information on outages, latency, and network bandwidth. Wait a few minutes, then plug your router power cable again. Using your own router is useful if you want to use features not included in the Starlink router. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. In some areas, you must bury the cable to protect it from animal bites or lawn mowers. 6 Federal Communications Commission Notice. All Rights Reserved. Thanks for the writeup! FAQs10 Step 2 - Unplug the Starlink antenna cable from the bottom of the router. . It takes about 30 minutes to install the latest dish firmware. If you need to extend your wireless coverage farther, repeat the process with a second or third mesh node. . Did you finally find a spot after all the effort? This device must accept any interference received, including interference that may cause undesired operation. Occasionally ping times will spike and packets will get dropped as Starlink switches between satellites. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. For permanent installations, youll have to drill a hole to route the cable through the exterior of your home. Changing Your Network ID Or PasswordTo access the Router Admin Portal on a connected device (e.g., phone, tablet, PC) via the Starlink GUI, open the Starlink App, or enter http://192.168.100.1/ in your Internet Browser. b-1. The internet speed will be slower, but you will get a connection. 3.1 Connect to the Router. You may also need to change the network settings in the Starlink app, activating Bypass Mode to use the Starlink connection with a separate router. This equipment should be installed and operated with greater than 28cm between the radiator & your body. What does the app say? This will enable people living in rural areas to have access to fast and reliable internet. If you are using a third party router and you have bypass mode enabled, you might need to manually type in the statistics URL in order to see your network statistics. At least the the first RJ45 termination on the dishy side should be a grounded RJ45 plug. WARNING:To reduce potential safety issues, only the AC adapter and power cord provided with the system, a replacement provided by SpaceX, or purchased as an accessory from SpaceX should be used.